A beginner's guide to telehealth

February 15th, 2020

Have you ever considered calling a doctor from the comfort of your own home?

Here’s your beginner's guide to telehealth.

What is telehealth?

Telehealth is a form of healthcare service that is rapidly growing in popularity. Walk-in visits, prescription refills, and consultations can all be done virtually through phone communicative methods.

Why use telehealth?

Telehealth offers convenient, confidential and over-the-phone medical care with quick turnaround so that patients can speak to a doctor without ever leaving home. No more waiting in doctor’s offices!

How do I get started?

After requesting to book an appointment online, a member of our team will contact you to set up the appointment. After that, you are in our queue to speak to a doctor.

Is telehealth covered under OHIP?

In Ontario, phone visits with a doctor are 100% covered under OHIP.

Should I call telehealth or go to the hospital?

Telehealth should only be used as an alternative to walk-in clinic appointments. If you believe you are having a medical emergency, please dial 911.

Can I call telehealth for mental health issues?

Yes, our doctors are trained and ready to help with mental health issues.