Simple steps to help you prepare for your next virtual medicine appointment

What is telemedicine?

Telemedicine enables patients to consult with doctors, specialists and health care professionals through a secure and confidential platform by phone or video. Many telemedicine services, like Tulip Health, are covered by OHIP and offer same-day or next-day appointments to help you get the care you need quickly and from the comfort of your home.

Who can access telemedicine in Ontario?

Anyone! Demand for virtual medicine has exploded over the past couple of years. People use telemedicine for a variety of reason including – lack of transportation, mobility issues, convenience, or living in a rural area without medical services nearby. With telemedicine, visits happen in the comfort of your home, so you don’t have to worry about travel time, waiting rooms, or taking time off of work.

What conditions does telemedicine treat?

Telemedicine can treat everyday illnesses such as coughs, fevers, rashes, cold and flu, follow-up appointments, prescription renewals, referrals to specialists, diagnostic testing, mental health support and more.

Simple steps to help you prepare for your virtual medicine appointment

So, you think telemedicine is a good option for your health care needs, but you’re not sure how to get started. We’ve got you covered! Follow these five simple steps to make sure you get the most out of your next virtual medicine appointment.

1. Choose a private space

If you live or work with other people, you know how difficult it can be to find peace and quiet. Before your appointment, make sure to find a private space so you won’t have to worry about interruptions.

2. Gather important medical information

During your appointment, your telemedicine doctor may ask about your medical history, lifestyle, job, family life and mental health history. Be sure to gather relevant documents regarding your health ahead of time. Sharing personal details about your medical history allows your doctor to provide quality care.

3. Have your list of medications ready to review

To help your doctor asses your medical needs, have your list of prescriptions, over-the-counter medications, vitamins and supplements and their dosages ready to review. Don’t forget to have your pharmacy address on hand – in case your doctor needs to prescribe medication.

4. Write down your questions in advance and take notes

Visiting your doctor, whether it’s in-person or virtual, can sometimes feel overwhelming. Writing down your questions ahead of time and taking notes during your appointment can help you feel in control of your health care – especially if you need to have a prescription filled or make an appointment to see a specialist.

5. Discuss follow-up care

In some cases, one appointment is all you need to diagnose and treat routine health conditions like a cold or the flu. But if symptoms persist or you need to see a specialist or book lab work, you may need a follow-up appointment. Be sure to discuss next steps with your telemedicine doctor.

How to book a telemedicine appointment

To connect with an Ontario doctor quickly and conveniently at no cost, visit First, select the “Talk to a Doctor” button and complete the simple contact form. Within 15 minutes you’ll receive a phone call to schedule your doctor’s appointment for a day and time that works best for you. One of Tulip Health’s highly trained doctors will call you at your selected appointment time and help you with your health care needs. It’s easy to use and it’s covered by OHIP.